Privacy Policy

At BUCKEYEBLENDZ, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Schedule an appointment
• Contact us via phone, email, or social media
• Sign up for promotions or updates
• Make a payment for services

This information may include:

• Name
• Phone number
• Email address
• Payment information (processed through third-party payment processors)
• Appointment history and preferences

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Date and time of visits

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings.

1.4 Photos and Images

With your consent, we may photograph your hairstyle for our portfolio, social media, and marketing materials. We do not collect facial recognition data.

2. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and manage your appointments
• Process payments for services
• Send appointment reminders and confirmations
• Respond to your inquiries and provide customer service
• Send promotional communications (with your consent)
• Improve our website and services
• Maintain records for business purposes
• Comply with legal obligations
• Prevent fraud and enhance security
• Analyze website usage and trends

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors (Stripe, CashApp, Venmo, Zelle)
• Appointment scheduling platforms
• Email and SMS communication services
• Website hosting and analytics providers

These service providers are contractually obligated to protect your information and may only use it to provide services to us.

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.4 With Your Consent

We may share your information with your explicit consent, such as when featuring your photo on our website or social media.

4. Third-Party Services

Our website may contain links to third-party services, including scheduling platforms, payment processors, and social media. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any information.

Third-party services we may use include:

• Stripe (payment processing)
• CashApp, Venmo, Zelle (payment processing)
• Booking/scheduling platforms
• Instagram and TikTok (social media)

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Secure servers and encrypted connections (HTTPS)
• Limited access to personal information
• Regular security assessments
• Secure payment processing through trusted third parties

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. This typically includes:

• Appointment records: 3-5 years for business and tax purposes
• Payment information: As required by payment processors and tax laws
• Marketing communications: Until you unsubscribe
• Photos and content: Until you request removal

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Correction

You have the right to access and update your personal information. Contact us to review or correct your information.

7.2 Deletion

You may request that we delete your personal information, subject to certain legal exceptions (e.g., records required for tax purposes).

7.3 Opt-Out of Marketing

You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly. Note that you will still receive transactional messages related to your appointments.

7.4 Photo Removal

If you previously consented to having your photo used in our marketing materials, you may request its removal at any time.

7.5 Do Not Track

Some browsers have "Do Not Track" features. Currently, there is no industry standard for responding to Do Not Track signals, so we do not respond to them at this time.

8. Children's Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

For minors between 13 and 18, we recommend that a parent or guardian review this Privacy Policy and provide consent before scheduling appointments or providing personal information.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, and shared
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

10. International Users

Our services are based in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.